FAQs

Before Order

No, our expertise lies in creating office furniture for commercial spaces. We specialize in designing and manufacturing modular furniture solutions tailored to meet the unique needs of businesses and organizations.

We primarily specialize in modular office furniture. Our factory is equipped to design and produce a wide range of modular furniture pieces such as workstations, desks, storage units, conference tables, and seating solutions specifically for office environments.

Modular furniture is designed to be versatile, adaptable, and easily assembled or disassembled. It is typically manufactured in standardized units or modules, allowing for flexibility in configuration and easy expansion or reconfiguration of office spaces. Traditional carpentry work, on the other hand, involves custom built furniture created onsite using individual components.

Modular furniture offers numerous advantages for commercial spaces. It allows for efficient space utilization, easy reconfiguration to accommodate changing needs, scalability for business growth, and simplified installation and relocation processes. By specializing in modular furniture, we can provide our clients with functional, flexible, and cost-effective solutions.

Yes, absolutely! While modular furniture is designed with standard modules, we can customize the dimensions, finishes, colors, and additional features to match your specific office layout and requirements. Our design team will work closely with you to ensure the furniture fits seamlessly into your space.

Yes, we are equipped to handle projects of varying sizes, including large scale commercial projects. Our production capacity and efficient manufacturing processes enable us to deliver quality modular furniture solutions for businesses of all sizes.

To begin the process, you can either visit our showroom or contact us through our website or phone. Our sales representatives will guide you through the steps and help you determine your requirements.

It’s helpful to provide us with details such as the dimensions of the space, desired style, functionality requirements, and any specific features or materials you have in mind. Photos or sketches of your ideal furniture can also be beneficial.

Absolutely! Our team includes experienced designers who can assist you in creating the perfect design for your office furniture. We’ll work closely with you to understand your preferences and provide suggestions to achieve your desired look and functionality.

The time required to complete a custom order depends on the complexity of the project and our current workload. We strive to provide accurate timelines during the initial consultation. Factors like design revisions and material availability can also affect the timeline.

We offer a wide range of materials to choose from, including high density particle boards, ply, MDF, HDF, metal, glass, and laminates. During the design process, we’ll discuss the material options and help you select the ones that best suit your style and requirements.

After Order

Once your order is confirmed and production has begun, it may not be possible to make significant changes. We recommend discussing any modifications as early as possible during the design and confirmation stage. Our team will work with you to accommodate reasonable changes within the constraints of the manufacturing process.

Due to the customized nature of our products, orders cannot be canceled once production has started. We encourage our customers to carefully review and confirm their design specifications before placing the order to avoid any issues.

Our goal is to deliver high quality custom furniture that meets your expectations. In the rare event that you encounter any issues with your order, such as manufacturing defects or damages during transit, please contact our customer service team immediately. We will work swiftly to resolve the issue and ensure your satisfaction.

As custom furniture is tailored specifically to your requirements, we do not accept returns or offer exchanges. We encourage you to carefully consider your design choices and specifications before placing the order to ensure your satisfaction.

We stand behind the quality of our custom office furniture. Depending on the product, we offer a warranty against manufacturing defects.

We are committed to your satisfaction even after the delivery is complete. If you have any concerns or require assistance with your furniture, please reach out to our customer service team, and they will be happy to assist you.

Payment

Our payment terms require a 60% advance payment at the time of placing the order. This payment ensures that we can initiate the production process for your order. The remaining 40% of the payment is due 2 days before the scheduled dispatch of your order.

We kindly request that the final payment be made promptly upon completion of your order. If the final payment is not received within the agreed upon timeframe, it may delay in dispatch of your order. Our production and logistics schedules are carefully planned, and timely payments enable us to maintain a seamless process. We kindly request that you communicate any payment concerns or issues promptly to avoid any inconvenience.

Once the 60% advance payment has been made and production has commenced, it is non-refundable. We allocate resources and initiate the manufacturing process based on confirmed orders. Therefore, we encourage you to carefully consider your decision before placing the order to avoid any inconvenience.

We do not impose any additional fees or charges related to our payment terms. The percentage breakdown of the payment is designed to ensure a fair and balanced approach that aligns with our production process and resource allocation.

At present, we do not offer any financing options.